Your information
Privacy Policy
How we collect, use and protect the information you share with us.
What we collect
When you place an order, create an account, send an enquiry or request a quotation, we collect the details you give us: name, company, email, phone, billing and delivery address, GSTIN and the products you are interested in. Our website also uses cookies needed for the basket, checkout and security, and may collect basic usage statistics.
How we use it
- To process orders, deliveries, returns and warranty support
- To reply to enquiries and prepare quotations
- To issue invoices and meet legal and tax obligations
- To keep the website secure and working properly
We do not sell your personal information.
Who we share it with
Only with the parties needed to complete your request: payment providers, couriers, and manufacturers or service centres for warranty claims, and authorities where the law requires it.
How long we keep it
Order and invoice records are kept for as long as tax and accounting laws require. Enquiries are kept for as long as needed to respond and follow up.
Your choices
You can ask us to access, correct or delete your personal information, subject to legal record-keeping requirements, by contacting us.
Changes
We may update this policy. The current version is always on this page.